On 23rd of May 2017, Erasmus Student Network officially announced an exclusive partnership with Ryanair.
Ryanair, as part of its 'Always Getting Better' programme, and Erasmus Student Network commit to improving Erasmus experience for all European students. That's why, from September on, Erasmus students will be offered 15% off Ryanair flights as well as a free checked-in bag with every flight booked. There will also be a special booking portal, travel tips and weekly travel offers.
Ryanair Partnership F.A.Q.
WHAT - HOW - WHERE?
What are the benefits offered?
- 15% discount on 8 single flights (or 4 return flights).
- Free check-in luggage of 20kg with each of these 8 flights booked.
- Weekly travel offers for Erasmus students.
- Tailored Ryanair in-journey offers on the mobile app.
These benefits do not apply to...
- Flights from 16 June to 31 August inclusive.
- Domestic flights.
- Leisure and Business fares.
- Connecting flights.
- 3rd party flights.
- It won’t be possible to use the discount on the mobile applications (iOS, Android).
When does the offer start?
The offer will start from 1st September 2017 onwards.
This offer is a way of helping exchange students and interns to travel during their exchange period, so it is only applicable for flights booked, at least, 28 days in advance and for travelling dates between 1st of September to 15th of June.
Does the discount apply to every flight I book with Ryanair?
No. The offer is only available for 8 single flights (or 4 return flights), booked at least 28 days before the date of the flight and being this within the 1st of September and the 15th of June.
Can I use this discount for flights that I have already booked?
No. The offer is only applicable from the 1st of September 2017.
Even if you have already booked flights for any date after the 1st of September 2017, the discount is not applicable as the flight has been booked before the launch of this partnership and/or not following the correct booking process through the dedicated booking platform.
Who can get access to the discount?
Every ESNcard holder properly registered in ESNcard.org and with a valid membership is eligible for the offer. A membership is valid if the ESNcard has not expired. Please consider that the ESNcard is a membership card of the Erasmus Student Network and any member needs to be either a student or intern in a mobility programme or a volunteer of our Organization.
If you want to know whether you are eligible for the ESNcard, please visit this page.
How do I access the benefits?
In order to have access to the offer, you need to follow these instructions:
- Get yourself an ESNcard, if you do not have one already.
- Register at ESNcard.org and activate your advantages by adding your ESNcard number (under the barcode) to your user profile.
- Fill in all the information requested in your ESNcard.org profile. This is really important, as it is used to identify the passenger as an ESNcard holder, hence, a person eligible for the discount and other perks.
- Go to Ryanair’s ESN dedicated website (Ryanair.com > Log in > Dashboard > Erasmus) and follow the booking process.
Please always take your ESNcard with you when travelling.
How do I get an ESNcard?
Your membership card (ESNcard) can be acquired from any one of over 500 ESN sections in 40 countries across Europe. For a list of distribution points, visit ESNcard.org/getcard.
If there is no ESN section at your university or if you are a trainee/EVSer, please contact the section that is closest to the location of your hosting institution.
RYANAIR VALIDATION FORM
Why is the validation process taking so long?
The ESNcard validation is not live, therefore it might take some time to be processed.
If the validation process takes more than 48 hours and the only notification that you see says This information will be validated by ESN, please check the widget below the registration form.
If it says You have 8 discounts left, your ESNcard has already been validated and you are welcome to start using your Ryanair discount now.
If you do not see this notification, please remove your ESNcard data from the registration form and submit it again.
Make sure that the information you submit is correct (as in: compliant with your ESNcard user account details).
Why does the system reject my ESNcard details?
Please check the following aspects of your information VERY carefully:
1) Have you ever registered at ESNcard.org by yourself? If not, please create an account at ESNcard.org/register.
2) Have you added your ESNcard number to your ESNcard.org user profile? If not, please do so. Also for the rest of the information requested (phone number is not mandatory).
3) Do you have any spelling mistakes or unnecessary spaces in your first name and/or surname either in your ESNcard.org user profile or your myRyanair validation section?
4) Have you split your full name in the same way on both your profiles on ESNcard.org and myRyanair?
5) Have you entered the same date of birth in both platforms?
6) Are you sure you have entered in myRyanair your HOME university name (the one you come from), and not your host university name (the one where you are doing your exchange at)?
Please select the same HOME university in both platforms.
Why is my ESNcard number “already in use”?
If you have received this notification, your ESNcard number is, in all likelihood, assigned to another Ryanair account. Try using another email address while logging in or log in to the platform with Facebook. If you are unable to log in with Facebook, please log in with your email address and password that you normally use for your Facebook account.
Will cancelling my account at ESNcard.org and creating a new one help with the Ryanair validation process?
No, it will not. Your ESNcard number is assigned to the email address that you registered the card with. If you cancel your account, you will not be able to create a new account with the same ESNcard number or log in to the previous one. Consequently, completing your Ryanair validation form will become impossible.
To know more about over 2,000 discounts and advantages you can get with your ESNcard all around Europe, visit ESNcard.org.
I can not validate my Ryanair profile, what can I do?
Ryanair validates the information you submitted on your ESNcard.org user profile, so the same exact same information should be submitted in your Ryanair profile to make sure the system recognises it as "correct".
Here are some special cases you might find, and their solutions:
Case 1: The system gets stuck validating the information
Explanation: You have properly registered your ESNcard with all the personal information submitted. When you try to validate the information with Ryanair, you see the following message: "The ESN validation system is validating your information" (or similar); but it never finishes the validation process and gets stuck in that message.
Cause: You tried to validate the user details during a moment in which the system was not working properly, hence, even when the system is fixed, the validation gets stuck.
Solution: Please remove your details from the Ryanair profile and add them back so that the validation is refreshed and added back to the validation queue. If the issue persists after 24h, please contact [email protected] and we will look at the case individually.
Case 2: The system rejects the information submitted
Explanation: After submitting the details in your Ryanair profile, you get the following message: "The details you have submitted have been rejected by ESN's validation system" (or similar). This means that one, more or all of the information fields submitted by you do not match the information in your ESNcard.org profile.
Cause 1: You haven't created a profile on ESNcard.org.
Cause 2: The user has its profile but has not submitted all the profile information on ESNcard.org - specially: First Name, Last Name, Date of Birth, Nationality, Home University, ESNcard number (code all together in myRyanair, i.e. no white spaces).
Solution 2: Please fill in all the correct information in your ESNcard.org profile and then try again to validate it in Ryanair.
Cause 3: You have submitted all your information properly in your ESNcard.org profile, but failed to submit exactly the same information in your Ryanair profile. Even a blank space at the end of a name, or similar small details, might affect the validation process.
Solution 3: Please make sure your information is exactly the same in both profiles (no short names, spaces, etc.)
If you still experience issues with the validation, please contact [email protected] and, again, we will look at the case individually.
Note: every time that something is changed in your ESNcard.org profile, in order to fix the validation issues, please remove that information in your Ryanair profile and add it back, so that the system refreshes the information that needs to be validated.